Understanding our policies and your rights
Welcome to GelaGlow. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
By accessing and using GelaGlow's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
GelaGlow provides web development, mobile app development, final year project assistance, and script marketplace services. We deliver custom digital solutions based on client specifications and requirements.
As a user of our services, you agree to:
We strive to deliver projects within the specified timeframe, typically 1-3 days depending on complexity. Delivery times are estimates and may vary based on project scope and client responsiveness.
The number of revisions included depends on your chosen package:
Projects are considered complete and approved if no feedback is received within 7 days of delivery.
Payment terms vary by project size:
We accept payments via credit cards, PayPal, bank transfers, and cryptocurrency (Bitcoin, Ethereum).
Late payments may result in project suspension and additional fees. Projects may be cancelled if payment is more than 30 days overdue.
Upon full payment, clients own all rights to the delivered work, including source code and design elements specifically created for their project.
GelaGlow retains rights to:
We respect client confidentiality and will not disclose sensitive business information or proprietary details without explicit consent. All team members sign non-disclosure agreements.
GelaGlow's liability is limited to the amount paid for services. We are not liable for:
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance will be announced in advance when possible.
Refunds are handled according to our separate Refund Policy. Generally:
Clients may terminate projects with written notice. Refunds will be processed according to work completed.
We reserve the right to terminate services for:
We reserve the right to modify these terms at any time. Changes will be posted on our website and, for significant changes, clients will be notified via email.
These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in [Location].
GelaGlow is not liable for delays caused by circumstances beyond our control, including natural disasters, government actions, or internet outages.
For questions about these Terms of Service, please contact us:
If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms of Service, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GelaGlow.